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Contact forms have become an essential part of business communication with customers. They offer an easy way for website visitors to get in touch with you and seek more information about your services or products. Contact forms are one of the key elements on your website and can make or mar your business. To ensure that your customers can easily contact you, you need to have a robust form builder software. The ideal contact form builder should create professional-looking forms, support different types of forms, and indulge in the high-level customization of the form to meet your business goals.
Below is a detailed analysis of the seven best contact form builders you can use to improve your customer communication if you are using a Windows operating system.
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What Contact Form Builders Can Do
Contact form builders are software that creates interactive forms that capture data from website visitors and clients and transmit them to the website owner via email or API. Contact form builders make it easy for customers to initiate contact with website owners or organizations.
Contact form builders can also help website owners and businesses manage customer inquiries by easily integrating with third-party tools, automating form submission processes, and reducing data processing errors.
What Factors Should Be Considered While Choosing Contact Form Builders
Choosing a contact form builder is not a one-size-fits-all approach. You need to consider several crucial factors to get the best software for your business. These factors include:
1. Customization and flexibility:
The ideal contact form builder should offer advanced customization options that reflect your brand and business requirements. It should support the creation of various form types, such as contact forms, surveys, and subscription forms.
2. Ease-of-use:
The contact form builder should be easy to use, with an intuitive and user-friendly interface that allows you to customize your forms without requiring technical skills.
3. Security:
Security is a crucial consideration when selecting a contact form builder, especially if you handle sensitive customer information. Ensure that the software complies with data protection regulations such as GDPR and CCPA.
4. Integration:
The contact form builder should allow you to integrate with other third-party tools such as email marketing platforms, CRM software, and cloud storage services.
5. Customer Support:
Choose contact form builder software that offers robust customer support, including live chat, email support, and phone support.
Top 7 Contact Form Builders for Windows
Top 1: WPForms
WPForms is a popular drag and drop contact form builder software that enables you to create contact forms, surveys, newsletter forms, payment forms, registration forms, and more with ease. It comes with pre-built templates that make form creation faster, and it’s highly customizable, enabling businesses to tweak the form’s design to fit their brand’s look and feel. Some of the advantages of WPForms include:
Pros:
- Beginner-friendly interface
- Drag and drop form builder
- Customizable pre-built templates
- Conditional logic
- Email marketing integration
- Payment integration
Cons:
- The basic plan is limited to a single user
- Insufficient customization options for certain forms
Top 2: Gravity Forms
Gravity Forms is a powerful form builder software that supports the creation of contact forms, surveys, quizzes, polls, and questionnaires. It boasts of robust customization options that allow businesses to tailor the form’s look and feel to suit their brands. Some of its advantages include:
Pros:
- Easily customizable forms
- Advanced conditional logic
- Flexible form scheduling
- Email marketing integration
- Payment integration
- Multi-page forms
Cons:
- The user interface might require training for some users
- Relatively expensive
Top 3: Formstack
Formstack is a powerful online form builder software that allows businesses of all sizes to create responsive and customizable forms. It comes with over 100 pre-built templates to help you start creating forms immediately. Formstack also supports easy integration with third-party tools, including payment processors and marketing automation platforms. Some of its advantages include:
Pros:
- Easy form creation
- Integration with third-party tools
- Advanced form fields for surveys
- Simple data analytics
- Payment integration
- Workflow automation for internal processes
Cons:
- Might not suit smaller businesses with limited budgets
- Limited form field options for certain forms
Top 4: JotForm
JotForm is an online form builder software that comes with a drag-and-drop interface that enables users to create and customize contact forms, surveys, and quizzes. It is a user-friendly software and comes with over 10,000 pre-built templates, making form creation easy for beginners. Some of its advantages include:
Pros:
- Beginner-friendly interface
- Advanced conditional logic
- Email marketing integration
- Payment integration
- Mobile-friendly forms
- Simple data analytics
Cons:
- Some advanced features require higher-priced plans
- Large numbers of pre-built templates might be overwhelming for users
Top 5: Cognito Forms
Cognito Forms is an online form builder software that comes with advanced customization features for creating contact forms, surveys, registration forms, and more. The software boasts of robust data analysis features, generating visual reports and analysis in real-time. Some of its advantages include:
Pros:
- Easily customizable forms
- Automation of repetitive tasks
- Advanced security features
- Integration with third-party tools
- Reliable customer support
Cons:
- Some advanced features are available at higher-priced plans
- Steep learning curve for some users
Top 6: Ninja Forms
Ninja Forms is an open-source contact form builder software for WordPress users. It is a feature-rich software that supports the creation of responsive and user-friendly forms, surveys, and quizzes. It comes with many customization options, including adding custom CSS, conditional logic, multi-page forms, and email customization, among others. Some of its advantages include:
Pros:
- Open-source software
- Beginner-friendly interface
- Drag and drop form builder
- Email marketing integration
- Payment integration
Cons:
- Some advanced features require higher-priced plans
- Not compatible with some versions of WordPress
Top 7: Typeform
Typeform is a user-friendly online form builder software that supports the creation of responsive and interactive forms. The software offers a unique conversational approach to form creation, with dynamic questioning and custom recipient paths. It comes with over 300 pre-built templates that make form creation easy for beginners. Some of its advantages include:
Pros:
- User-friendly interface
- Advanced customization options
- Interactive questions and answers
- Email marketing integration
- Simple data analytics
Cons:
- Comparatively expensive
- Advanced features are only available in the higher-priced plans
Pros and Cons of Each Contact Form Builder Software
| Contact Form Builder | Pros | Cons |
|---|---|---|
| WPForms | Beginner-friendly platform, Customizable pre-built templates, Email marketing integrations, Payment integration | The basic plan is limited to a single user, Insufficient customization options for certain forms |
| Gravity Forms | Easily customizable forms, Advanced conditional logic, Flexible form scheduling, Email marketing integration, Payment integration | The user interface might require training for some users, Relatively expensive |
| Formstack | Easy form creation, Integration with third-party tools, Advanced form fields for surveys, Simple data analytics, Payment integration | Might not suit smaller businesses with limited budgets, Limited form field options for certain forms |
| JotForm | Beginner-friendly platform, Advanced conditional logic, Email marketing integration, Payment integration, Mobile-friendly forms | Some advanced features require higher-priced plans, Large numbers of pre-built templates might be overwhelming for users |
| Cognito Forms | Easily customizable forms, Automation of repetitive tasks, Advanced security features, Integration with third-party tools, Reliable customer support | Some advanced features are available at higher-priced plans, Steep learning curve for some users |
| Ninja Forms | Open-source software, Beginner-friendly interface, Drag and drop form builder, Email marketing integration, Payment integration | Some advanced features require higher-priced plans, Not compatible with some versions of WordPress |
| Typeform | User-friendly interface, Advanced customization options, Interactive questions and answers, Email marketing integration, Simple data analytics | Comparatively expensive, Advanced features are only available in the higher-priced plans |
Our Thoughts on Contact Form Builder Software
Selecting the right contact form builder software is key to improving your customer communication and building lasting relationships with your customers. From our analysis, we recommend WPForms for businesses looking for a beginner-friendly platform with advanced customization options, and Gravity Forms for businesses looking for advanced conditional logic, flexible form scheduling, and integration with third-party platforms.
Formstack is ideal for businesses looking for easy form creation and integration with various third-party tools, and Cognito Forms offers a unique option for businesses looking for advanced customization features with an automation workflow for internal processes. JotForm is great for businesses looking for a beginner-friendly interface with flexible payment integration, and Typeform is well-suited for businesses looking for advanced customization options with interactive questions and answers.
FAQ
Q1: Is it possible to embed contact forms on my website using the recommended contact form build software?
A: Yes. Most of the contact form builder software recommended above offer easy-to-use embed codes you can use to integrate the form into your website.
Q2: Do I need technical skills to use contact form builder software?
A: It depends on the software. However, the preferred software should come with a user-friendly interface that requires little to no technical skills.
Q3: Can I create more than one contact form using the recommended software?
A: Yes. Most of the contact form builder software recommended above support the creation of multiple forms.
Q4: Are the recommended contact form builder software GDPR compliant?
A: Yes. Most of the recommended software comply with data protection regulations, including GDPR and CCPA.
Q5: Can I integrate payment gateways to collect payments using the recommended software?
A: Yes. Most of the contact form builder software recommended above support payment integration.
Final Words
Choosing the optimal contact form builder software can be a daunting task. However, the software you choose can have long-lasting effects on your business’s communication with customers. Consider critical factors such as customization flexibility, ease-of-use, security, integration, and customer support while making your choice. The selected software recommended in this article should make form creation and business communication an effortless process.