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Have you ever faced the situation where some of your important emails go directly to Junk on iPhone and you missed them? It’s a common problem faced by many iPhone users. Most of the time, it’s challenging to find these important emails in the junk box, especially when they are mixed with spam emails. This problem can cause trouble for both personal and business communication, as it can lead to missed deadlines, loss of opportunities, and misunderstandings. In this blog post, we will learn how to stop emails from going to Junk on iPhone.
Video Tutorial:
The Challenge of Emails Going to Junk on iPhone
Many iPhone users face the problem of emails going to Junk on iPhone, even when they are from important contacts or known senders. This is usually because of the Junk Mail Filter settings on iPhone. The iPhone Junk Mail filter is designed to protect users from spam, phishing emails, and other unwanted messages. However, sometimes it can be too aggressive and mark legitimate emails as junk. Even though it’s a useful feature, it can cause frustration and inconvenience for iPhone users. In addition, it can be time-consuming to check the junk folder regularly for any important emails that may have been misplaced.
Things You Should Prepare for
Before we start resolving this issue, there are a few things you should consider.
1. Check your Email Settings
Before you make any changes, make sure to review your email account’s settings and confirm that your account is configured correctly.
2. Update your iPhone
Ensure that your iPhone is updated to the latest version of iOS. Updates for iPhone usually come alongside some bug fixes that may resolve the problem.
3. Check Your Junk Folder Regularly
As we mentioned earlier, checking your junk folder regularly will help you find any misplaced important emails.
Method 1: Adjusting Junk Mail Filter on iPhone
Adjusting Junk Mail Filter is the most common method to fix the problem of emails going to Junk on iPhone. Here are the steps to do this:
Step 1:
On your iPhone, open the "Settings" app.
Step 2:
Scroll down and select "Mail."
Step 3:
Select "Junk."
Step 4:
Turn off the "Filter Unknown Senders" toggle switch.
Step 5:
Change the "Move to Junk" option to "Mark as Spam."
Step 6:
Make sure the email address from which you want to receive email is not added to your blocked list.
Pros:
– You’ll receive fewer emails in your Junk folder.
– Emails from known senders will be delivered to your inbox.
Cons:
– Even though you’ll receive fewer emails in your Junk folder, you may still receive some unwanted or unsolicited emails.
– Emails that you are not expecting may accidentally end up in your inbox.
Method 2: Whitelist email addresses on iPhone
Whitelisting email addresses on iPhone will add those email addresses to your list of allowed senders and override your Junk Mail filter. Here are the steps to whitelist email addresses on iPhone:
Step 1:
Open the Mail app on your iPhone.
Step 2:
Tap on the email from the address you want to whitelist.
Step 3:
Tap the name or email address at the top of the message.
Step 4:
Tap “Create New Contact”.
Step 5:
Tap “Done”.
Pros:
– You’ll receive all emails from the whitelisted senders.
– The emails from these contacts will not be marked as spam in the future.
Cons:
– If you receive an email from an unknown sender, it will still go to your Junk folder.
– Over time, your whitelist may become too long; therefore, it will be challenging to manage.
Method 3: Use a Third-Party Email App on iPhone
If you’re still struggling even after applying methods one and two, consider using a third-party email app on your iPhone. There are several third-party email apps you can use to manage your email accounts, such as Gmail, Outlook, and Yahoo Mail.
Step 1:
Download a third-party email app of your choice.
Step 2:
Setup your email account on the app using your login credentials.
Step 3:
Wait for your emails to sync.
Pros:
– Third-party email apps have their own spam filters, which are often more reliable than those provided by Apple.
– Third-party email apps have more advanced tools for managing email accounts.
Cons:
– You’ll need to get a new email app, learn it, and get used to it.
Why Can’t I Stop Emails from Going to Junk on iPhone?
Here are some reasons why you might be unable to stop emails from going to Junk on your iPhone, along with the fixes.
1. Outdated iOS Version:
If your iPhone is using an outdated version of iOS, it may be unable to access new features and updates, including email and spam filtering updates. The easiest solution is to update your device to the latest iOS version to fix any issues.
2. Filter Incorrectly Configured:
If your email provider’s spam filter incorrectly evaluates your email as spam, it will always go to your Junk folder regardless of your settings on iPhone. You can contact the relevant support team to assist you in correctly configuring the spam filter.
3. Blacklist Error:
If you accidentally blacklisted an email address or domain that you want to receive emails from, you’ll need to remove it from your blacklist. You can do this by opening your email settings on your iPhone and selecting the "Blocked" option. Proceed to remove the address you want to receive messages from and try again.
Additional Tips
Here are some additional tips on how to stop emails from going to Junk on iPhone:
Avoid Spam:
Try not to reply or click any links in spam emails; mark them as spam immediately instead.
Regularly Review Whitelist:
Make it a point to review your whitelist at least once a month. Remove any old contacts that you no longer need, or that may be outdated.
Double-check:
Always double-check your Junk folder for any missing emails before deleting them.
5 FAQs about Stopping Emails from Going to Junk on iPhone
Q1: How do I access my junk mail folder on iPhone?
A: To access your junk mail folder on iPhone, open the Mail app and then tap on the “Junk” folder.
Q2: How do I add an email address or domain to the whitelist on iPhone?
A: To add an email address or domain to your iPhone’s whitelist, open the email and then click the "From" address. Click "Create New Contact" or "Add to Existing Contact." Close the window box.
Q3: Will manually marking an email as “Not Junk” prevent future emails from going to junk on iPhone?
A: Manually marking an email as "Not Junk" will not prevent future emails from going to Junk on your iPhone.
Q4: What if my email was sent to the recipient’s junk folder?
A: If your email was sent to the recipient’s junk folder, ask them to add your email address to their whitelist.
Q5: Can I set up spam filters on my iPhone email app?
A: Yes, iPhone email apps have built-in spam filters. However, it’s recommended to configure your email provider’s spam filter for maximum effectiveness.
In Conclusion
Stopping emails from going to Junk on iPhone is essential to ensure you don’t miss any important emails. It’s critical to check your email settings, update your iOS version to the latest one, and whitelist the senders you want to receive emails from. In addition, using a third-party email app can be an effective solution. With the methods provided in this article, you can rest assured that important emails won’t be lost in your Junk folder again.