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Mac devices are known for their exceptional performance, user-friendly interface and innovative designs. However, sometimes even the most reliable Mac users are faced with hardware or software malfunctions that require immediate fixing. One of the common issues that Mac users face is the unresponsiveness of arrow keys on their keypads. Typing and navigating throughout applications become challenging and frustrating when the arrow keys don’t function properly. This guide provides different solutions to fix the arrow key issues on Mac keyboards.
Video Tutorial:
What’s Needed
- A working Mac computer
- An external keyboard (optional)
What Requires Your Focus?
Before we proceed with the different methods of fixing arrow key issues on your Mac computer, it is essential to consider some possible reasons that might be causing the problem. The following points need to be reviewed:
- Dirty, dusty, or sticky keys
- Incompatible or outdated software or operating systems
- Hardware damage
- User error or incorrect settings
Addressing these issues can help you fix your arrow keys and enhance your user experience on your Mac computer.
Different Methods to Fix Arrow Keys
Method 1: Reset the SMC (System Management Controller)
SMC is a component on your Mac’s logic board that manages the power and thermal management systems and your keyboard’s functionality. Sometimes resetting the SMC can help fix the arrow keys issue.
- Shut down your Mac computer
- Plug in it into the mains
- Press the shift + control + option keys and the power button together for about 10 seconds
- Release all keys, and then turn on your Mac computer
Pros:
- Simple solution to reset keyboard functionality
- No need for technical expertise
Cons:
- The reset may not always solve the problem
- If you own a Mac without a removable battery, resetting the SMC might be challenging
Method 2: Clean your Keyboard
The dirt and dust that gets into the keyboard can cause the arrow keys to become sticky, unresponsive, or stop working completely. Keeping your keyboard clean by using a soft brush, microfiber cloth or compressed air cans can help improve the functionality of your arrow keys.
- Turn off your Mac computer
- Unplug your keyboard from the computer
- Turn your external keyboard upside down to remove any dirt and debris stuck underneath the keys.
- Use a soft brush or a can of compressed air to clean the keys and remove any debris or dust.
- Note: If your Mac doesn’t have a built-in keyboard, you can use a can of compressed air to clean the keypads.
Pros:
- A cost-effective solution
- Improves hygiene and general health
Cons:
- Can be time-consuming
- May not provide a complete solution for complex issues
Method 3: Upgrade your Mac’s Software
It is essential to update your Mac’s software regularly to iron out any issues caused by outdated software or systems.
- Click on the Apple menu in the top left corner of your screen
- Select System Preferences, then click on Software Update, then click on the Update Now button
- Wait for the computer to finish downloading and installing updates, then restart your Mac
Pros:
- Improves the overall performance of your Mac
- Eliminates most software-related issues
Cons:
- May take a while for the software to update completely
- May not work for hardware related issues
Why Can’t I Use My arrow keys?
1. The arrow key is sticky, dirty, or stuck
A sticky or dirty key can make it unresponsive or prevent it from sending a signal to the computer. Clean your keyboard as described in Method 2 above.
2. Damaged hardware
Accidental drops, water damage, or other physical damage can cause permanent harm to your Mac laptop or desktop.
3. Incorrect or outdated software drivers
Compatibility issues can also prevent the arrow keys from functioning. Updating your software drivers can help fix the compatibility problem.
Implications and Recommendations
The solutions provided above are effective ways to fix your arrow keys issue. However, if none of them works, it could be a sign of an underlying or complex issue. It is recommended to contact a professional or the Apple customer service for further assistance.
5 FAQs about Fixing Arrow Key Issues on Mac Keyboards
Q1: How do I fix my arrow keys on a MacBook Air?
A: For MacBook Air users, try out the methods above, beginning with resetting the SMC. If that doesn’t work, then try cleaning and updating your software. If all efforts fail, contact the Apple customer service for assistance.
Q2: Why are my arrow keys not working on my MacBook Pro?
A: The reasons for non-functioning Arrow keys on MacBook Pro could be dirty or damaged keys, incompatible software, or user error. Try the solutions in the guide above to troubleshoot your MacBook Pro keypad.
Q3: Should I try to fix my arrow keys on my own?
A: Attempt to fix them using the mentioned methods earlier in this guide. However, if all attempts do not work out, seek professional assistance
Q4: What should I do if my MacBook arrow keys are still not working even after trying out all methods?
A: It could be a sign of an underlying or complex issue. Contact a professional for technical assistance or take it to the nearest Apple customer service center for fixing.
Q5: Does resetting my SMC erase the data on my computer?
A: No, resetting SMC does not erase your data. It only restores the keyboard’s functionality.
Final Words
Arrow key issues are common among Mac users. However, they can be quickly resolved by following the methods outlined in this guide. Remember, taking proper care of your hardware and software and seeking technical assistance is always the best plan when your Mac computer has issues.